Privacy Policy
What Cushiva Home collects, why, and how to have it corrected or deleted. In short: this website collects nothing about you; the details you send us on WhatsApp are used only to deliver your order.
01Who we are
Cushiva Home (https://cushivahome.com) sells handmade Lippan mirror art from Krishna puri, Aligarh, 202001. For anything in this policy, contact us on WhatsApp (+91 79061 38829) or email hello@cushivahome.com.
02What this website collects
This website has no accounts, forms, cart or checkout, and it sets no cookies of its own. Our hosting provider keeps standard server logs (such as IP address, browser type and the pages requested) to run and secure the site.
If we turn on website analytics, we use a privacy-focused service that does not use cookies and does not identify you personally. We count visits and clicks on the WhatsApp buttons to understand which pages help people order.
03What you share with us on WhatsApp
When you order, you send us your name, phone number and delivery address in a WhatsApp chat, and sometimes photos (for example, of a damaged parcel). We use these only to confirm your order, arrange delivery, handle returns and answer your questions.
WhatsApp is run by WhatsApp LLC (Meta) under its own privacy policy.
04Payments
Payment is made through a secure link from our payment provider. Card, UPI and bank details are entered on the provider's page and are handled by them; we never see or store your full card or bank details.
05Who we share it with
We share your name, phone number and address with our courier partner to deliver your order, and order details with our payment provider to process payment. We do not sell or rent your personal data, and we do not use it for advertising.
We may disclose information if the law requires it.
06How long we keep it
We keep order details for as long as we need them to deliver the order, handle returns and meet our tax and accounting obligations, and then delete them.
07Your rights
Under India's Digital Personal Data Protection Act, 2023, you can ask us to show you the personal data we hold about you, correct it, or delete it, and you can withdraw consent for future use. Message us on WhatsApp or email us and we will respond.
Grievance contact: Cushiva Home, Krishna puri, Aligarh, 202001. Contact: WhatsApp (+91 79061 38829) or email hello@cushivahome.com.
08Changes
If we change this policy we will update this page and the date at the top.