Returns and Refunds Policy
Return any piece within 7 days of delivery for a full refund, with free pickup. Pieces that arrive damaged are replaced free.
017-day returns
You can return a piece within 7 days of delivery for a full refund, as long as it is undamaged and in its original packaging.
Message us on WhatsApp with your order details. We arrange a free pickup from your address.
02Damaged on arrival
If your piece arrives damaged, send us a photo of the piece and the packaging on WhatsApp within 7 days of delivery. We replace it free, or refund you in full if you prefer.
03Cancelling an order
You can cancel any time before the piece is dispatched, for a full refund. After dispatch, you can return it under the policy above.
04Refunds
Refunds are made in full, including what you paid for shipping, to the original payment method. We start the refund once the returned piece reaches us and is checked, and confirm the date in the chat. Your bank or payment provider may take a few more working days to show it.
05Contact
For any return or refund, contact us on WhatsApp (+91 79061 38829) or email hello@cushivahome.com.